National University

Syllabus for 3 years B.B.S. Pass Course

Subject: Management

First Year

Paper  Code	Paper	Paper Title	Marks	Credits
112601	Paper-I	Introduction to Business	100	04
112603	Paper-II	Operations Management	100	04

Second year  

Paper Code	Paper	Paper Title	Marks	Credits
122601	Paper-III	Legal Environment of Business	100	04
122603	Paper-IV	Business Communication	100	04

Third year

Paper Code	Paper	Paper Title	Marks	Credits
132601	Paper-V	Computer in Business	100	04
132603	Paper-VI	Organizational Behavior	100	04

Detailed Syllabus

First Year

Paper Code	Paper	Paper Title	Marks	Credits
112601	Paper-I	Introduction to Business	1004	4

Course contents:

1. Basic Concept: Meaning of business-basic elements-features-branches and their place in economy of Bangladesh-business size-location of business-efficiency of business enterprises-social responsibility of business-society, business and Govt.

2. Business Environment: Definition-components of external and internal environment-international environment-business environment of Bangladesh.

3. Different Forms of Business Organizations: Characteristics merits and demerits of sole proprietorship, partnership, company, state enterprise and co-operative society.

4. Joint Stock Company: Definition-features-types-formation-share capital-types of share & debentures-premium-discount- right issue-management and winding upmanagement pattern of joint stock company in Bangladesh,

5. Institutions for Furtherance of Business : Chamber of Commerce and IndistriesEPZ-EPB-Port Authority-BGMEA.

6. Globalization: Argument for and against globalization-related agency-WTO-IMF, SAARC, ASEAN.

7. Trade Practice in Bangladesh: Commercial policy-import and export proceduresformalities-problems and measures to overcome problems-documents used in export and import-L.C.-shipping documents-commercial advices.

 Books Recommended :

1. Skinner & Invancevice : Business for 21st Century

2. Shulka, M.C, : Management and Organization

Paper Code	Paper	Paper Title	Marks	Credits
112603	Paper-II	Fundamentals of Management	1004	4

Course contents:

1. Introduction: Meaning-Scope-Importance-Principles-Functions, Management a Science or Art? Management as a Profession-Basic Managerial Roles and skills Managers at different levels of the organization-Management as a career.

2. Planning : Meaning-Importance-Types-Steps-Factors affecting planning-Planning techniques-Limits to planning-Making planning effective- Decision making process- Nature of managerial decision making-Factors in decision making-Steps in Decision making.

3. Organizing: Meaning-Importance-Types of organization structure-Line organization-Functional organization-Committee-Span of Management-AuthorityDelegation of authority-Centralization and decentralization of authority-Coordination-meaning-importance-principles and procedure of co-ordination.

4. Leading: Leadership and its importance-Leadership styles-Qualities of a good leader. Direction-Importance and principles of direction-advantages and disadvantages-Consultative direction-Communication and its importance-main elements and process of communication-requirements for effective communication; Motivation: meaning-importance-theories of motivation-Financial and non-financial motivation.

5. Controlling: Meaning-Nature-Importance-Control process-Requirements of an effective control system-Control techniques-Budgetary control-Meaning and process of budgetary control.

 Books Recommended :

1. Ricky W. Griffin :                           Management, 5th Edition, A.I.B.S. Publisher & Distributors (Regd.) Delhi-110051 (India), 1997

2. Heninz Weirich & :                      Management A Global Perspective, 10th Edition, McGraw Hill, Inc. 1994

Second Year

Paper Code	Paper	Paper Title	Marks	Credits
122601	Paper-III	Legal Environment of Business	100	4

Course contents:

1. Law of Contract-The Contract Act 1872: Definition of a contract-essential elements-offer and acceptance-consideration-void and avoidable agreementscapacity of parties to contract-free consent-contingent contract-performance of contract-breach of contract and remedies for breach-discharge of a contract-quasi contract.

2. Law of Agency: Types of agency-misrepresentation and frauds by agent-subagents-co-agent-agent’s rights-personal responsibility of agents termination of agency.

3. Sale of Goods Act-1930: Definition-essential elements-stipulation of sale-transfer of ownership-conditions and warranties-unpaid seller and his rights-performance of contract of sale.

4. Factories Act-1965: Classification of workers by age-health-hygiene of workers by age-health-hygiene-safety measures and welfare of workers-working houremployment of young persons and women-leave and holidays.

5. Employment of Labor (Standing Order) Act 1965: Conditions of employmentclassifications of workers-calculation of period for continuous period-stoppage of work, layoff, etc. retrenchment-dismissal-punishment-termination-penalties and provident fund rules.

6. Industrial Relation Ordinance 1969: Formation of trade unions and registrationunfair labour practice-collective bargaining agents (CBA)-strike and lockoutnegotiating-conciliation and arbitration of labour disputes-labour court and Labour Appellate Tribunal.

Books Recommended :

1. Sen, A.K.A.                          : A Hand Book of Commercial Law
2. Sen, A.K. & Mitra, J.K.     : Commercial Law and Industrial Law
3. Industrial Relations Ordinance, 1969 (as amended up to 1985)
4. Bangladesh Employment of Labour Act, 1965 (as amended up to 1985)

Paper Code	Paper	Paper Title	Marks	Credits
122603	Paper-IV	Business Communication	100	4

Course contents:

1.Introduction: Meaning of Communication and business communication-ScopePurpose-Process-Principles-Functioins-Importance and models of communicationBariers to effective communication and improvements of communicationCommunication Problems in Bangladesh. Types of communication: written-oralNonverbal-Downward-UPward-Formal-Informal-Hroizontal.

2. Media of Communication: Major media of written communication: Lettersmemos-style and structure-Advantages and disadvantages of different media of written communication. Major Media of Oral Communication: speech-Face to face conversation-interviews-meetings-advantages and disadvantages of different media of good communication-Mass communication. Non-verbal communication: Symbols-Gesture-Body Language-Visual communication.

3. Internal Communication: Communication within organization and small groupsOffice memos.

4. Report Writing: Types of report-Characteristics and importance of different types of report-Purpose-Scope-Different styles of writing reports-preparation of report.

5. Letter Writing: Drafting business letters-Selecting formats-Characteristics of business letter-Functions of a first middle and last paragraph-Types of letterofficial letter-Circular letter-Letter of inquiry-Letter of order-Letter of complaintsDunning letter-Letter of adjustment-Letters of Banking and Insurance Company.

6. Technology in Modern Communication: Electronic media in oral and written communication (Telephone-FAX-ISD)-Computer-Internet-E-mail-Multimedia and business related software.

 Books Recommended :

1. Raymond V. Esikar :                                             Basic Business Communication, Irwin, Chicago,USA
2. Batty and Kay :                                                      Business Communication System and Application

Third Year

Paper Code	Paper	Paper Title	Marks	Credits
132601	Paper-V	Computer in Business	100	4

Course contents:

1. Information System: Meaning of information and information system-Role of computer in information systems-Value and cost if information-Evaluation of information systems-Different information for different management levels. Application of Computers in Bangladesh.

2. Hardware and Software: Computer and its different parts-Understanding how computer work-Computer networks-Internet-Idea about computer programming and computer languages-Review of different types of computer packages and their uses.

3. Operating Systems: Meaning of operating systems-Review of different operating systems-Understanding and using DOS and Windows.

4. Word Processing: Training in using one word processing package (Word Perfect of MS Word)

5. Spread Sheet Analysis: Training in using one spread sheet package (MS Excel)

6. Data Base: Training in using one data base package (DBASE or MS Access).

Books Recommended :

1. Gordon B. Davis and M.H. Olson:               Management Information Systems, McGraw Hill Book Company, N,J, USA.
2. Burstein, J :                                                    Computers and Information Systems, Holt,Rinehart and Winston, New York, USA

3. Manuals of relevant software packages.

 

Paper Code	Paper	Paper Title	Marks	Credits
132603	Paper-VI	Organizational Behavior	100	4

 

Course contents:

1. Fundamentals of Organizational Behavior: Working with people – Social Systems Motivating employees – Job satisfaction – Developing a sound organizational climate.
2. Communication and group dynamics – Interpersonal relations – Organizational control.
3. Motivational theories: The classical model – Two factor theory-Equity theoryMultiplicative-theory, theory of Maslaw’s need priority-Job satisfaction.
4. Leadership in organization: Leadership traits and characteristics-Personality factors-Situation factors-Interaction of personality and situation factors-Leadership effectiveness- Theories and research.
5. Conflict in organization: Industrial conflict-Organizational conflicts at the individual and group level-Organization reaction to conflicts at the individual and group level-Organization reaction to conflict-Inter organizational conflict.

Books Recommended :

1. W. T. Greenwood :                                           Management and Organization Behavior Theories.
2. Robert Kreitner and Angelo Kinicki :          Organizational Behavior, Irwin McGrawHill, Boston, USA.
3. S. P. Robbins : Organisational Behavior, Prentice Hall India Ltd., New Delhi, India.